SunFoods, LLC Website Privacy Statement

This Website Privacy Statement (the “Statement”) was last updated in April, 2024.

Capitalized terms used but not defined herein shall have the same meanings given them in the Terms of Use posted on this Website.

1.              ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS

SunFoods, LLC, d/b/a Hinode (the “Company” or “we”) is committed to protecting your privacy.

This Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our Websites. By accessing one of our Websites, you acknowledge and fully understand this Statement and freely consent to the information collection and use practices described in this Statement.

2.              THIRD-PARTY WEBSITES

This Statement does not cover any information collected by any third party (collectively, “Third-Party Sites”), including through any application or content (including advertising) that may link to or be accessible from the Websites. Related services and offerings with links from our Websites, including Third-Party Sites, may have their own privacy statements that may be viewed by clicking on the corresponding links within each respective Third-Party Site. We do not have control over, and are not responsible for, the privacy practices or contents of Third-Party Sites. We recommend and encourage that you always review the privacy policies of any Third-Party Sites before you provide any personal information or transact with such parties.

3.              INFORMATION WE COLLECT

We collect certain information from and about Users in three main ways: (1) directly from our web server logs, (2) automatically through your use of the Websites and (3) information supplied by Users directly, or indirectly through our service providers. Each way of obtaining information is described below.

a.              Web Server Logs

When you visit our Websites, we may track information to administer the site and analyze its usage. Examples of information we may track include:

·       Your Internet protocol address.

·       The kind of browser or computer you use. 

·       Number of links you click within the site.

·       State or country from which you accessed the site.

·       Date and time of your visit.

·       Name of your Internet service provider.

·       Web page you linked to our site from.

·       Pages you viewed on the site.

b.              Information Collected Automatically

We may collect certain information automatically when you use our Websites, such as your Internet protocol (IP) address, user settings, medium access control (MAC address), cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider. We may also automatically collect information regarding your use of our Websites, such as pages that you visit before, during and after using our Websites, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Websites.

·       Cookie Policy (and Other Technologies). We, as well as third parties that provide content, advertising, or other functionality on our Websites, may use cookies, pixel tags, and other technologies (“Technologies”) to automatically collect information through your use of our Websites.

o   Cookies. Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience.

o   Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in our Websites, or placed by our third party service providers, that collects information about engagement on our advertising campaigns or email communications. The use of a pixel tag allows us to record, for example, that a User has visited a particular web page or clicked on a particular advertisement. We, or our third party service providers may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

Our uses of these Technologies fall into the following general categories:

·       Operationally Necessary. This includes Technologies that allow you access to our Websites, applications, and tools that are required to identify irregular website behavior, prevent fraudulent activity, improve security, or allow you to make use of our functionality;

·       Performance-Related. We may use Technologies to assess the performance of our Websites, including as part of our analytic practices to help us understand how individuals use our Websites;

·       Functionality-Related. We may use Technologies that allow us to offer you enhanced functionality when accessing or using our Websites. This may include identifying you when you use our Websites or keeping track of your specified preferences, interests, or past recipes viewed, and

• Advertising- or Targeting-Related. We may use first party or third-party Technologies, including cross-device tracking, to deliver content, including ads relevant to your interests, on our Websites.

Some of the advertising Technologies we may use include:

o   Meta Pixel. For more information about Facebook’s use of your personal information, please visit Facebook’s Data Policy. To learn more about how to opt-out of Facebook’s use of your information, please click here while logged in to your Facebook account.

o   Google Advertising. For more information about how Google uses your personal information (including for its own purposes, e.g., for profiling or linking it to other data), please visit Google Advertising’s Privacy Policy. To learn more about how to opt-out of Google Analytics’ use of your information, please click here.

• Analytics. We may use Technologies and other third-party tools to process analytics information on our Websites. These Technologies allow us to better understand how our Websites are used and to continually improve and personalize our Websites and the User experience. Some of our analytics partners include:

• Google Analytics. For more information about how Google uses your personal information (including for its own purposes, e.g., for profiling or linking it to other data), please visit Google Analytics’ Privacy Policy. To learn more about how to opt-out of Google Analytics’ use of your information, please click here.

• Social Media Platforms. Our Websites may contain social media buttons, such as Facebook, YouTube and Instagram which might include widgets such as the “share this” button or other interactive mini programs). These features may collect personal information such as your IP address and which page you are visiting on our Websites and may set a cookie to enable the feature to function properly. Your interactions with these platforms are governed by the privacy policy of the company providing it.

c.              Information Supplied by Users

We may collect personal information from you, including identifiers, personal information categories listed and if you apply for a job with or work for us (directly or through a third party service provider), protected classification characteristics as defined by applicable laws and regulations. We may also collect geolocation information and sensory data depending on how you interact with us.

If you apply for a position with the Company, we will also collect professional or employment-related information, non-public education information, and may draw inferences from other personal information, and sensitive personal information. Please note that we will not use your sensitive personal information for any other purposes besides our business purposes and we will not use sensitive personal information to infer characteristics about you.

You may also be asked to disclose personal information to us so that we can provide aid and information to you. For example, such personal information may be warranted to provide online technical support and troubleshooting or to help fulfill a privacy rights request.

4.              HOW WE USE YOUR INFORMATION

We use information that we collect about a User or that a User provides to us, including any personal information, for the following business or commercial purposes:

·       To personalize our Websites experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Websites, third-party sites, and via email or text message (with your consent, where required by law).

• To process your requests, purchases, transactions, payments, returns, and prevent transactional fraud.
• To carry out our obligations and enforce our rights arising from any contracts

entered into between you and us, including for billing and collection.

·       To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.

·       To help maintain the safety, security, and integrity of our Websites, products and services, databases and other technology assets, and business.

·       For testing, research, analysis, and product development, including to develop and improve our Websites, products, and services.

·       To audit ad impressions to unique visitors, verifying positioning and quality of ad impressions.

·       To help ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for these purposes.

·       To debug to identify and repair errors that impair existing intended functionality.

·       For short-term, transient use, including, but not limited to, nonpersonalized advertising.

·       To perform services on behalf of the Company, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of the Company.

·       To undertake internal research for technological development and demonstration.

·       To undertake activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business;

·       To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;

·       As described to you when collecting your personal information or as otherwise allowed under applicable law;

• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Websites users/consumers is among the assets transferred;
• In any other way we may describe when you provide the information.

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, you may opt-out of receiving information as further described below under Rights.

If you apply for a position with us, we may use your personal information for a variety of business purposes including:

• To assess your suitability, aptitude, skills, qualifications, and interests for employment;
• To communicate with you about the application process and/or your application;
• To assist you with obtaining an immigration visa or work permit (where required and requested by you);
• To take steps at your request prior to entering into a relationship with you (for example, after we have sent you an offer, to process certain personal information to enter into and commence employment);
• Workflow management, including assigning, managing and administering projects;
• Human resources operations administration and communication;
• Payroll and the provision of benefits;
• Compensation, including bonuses and long-term incentive administration, stock plan administration, compensation analysis, including monitoring overtime and compliance with labor laws, and company recognition programs;
• To pursue our legitimate interests (for example, fraud prevention, network and information security, disclosure to affiliated organizations for administrative tasks, worker monitoring for safety or management, whistleblowing schemes, enforcement of legal claims, and research purposes);
• Job grading activities;
• Performance and worker development management;
• Organizational development and succession planning;
• Benefits and personnel administration;
• Absence management;
• Helpdesk and IT support services;
• Internal and/or external or governmental compliance investigations;
• Internal or external audits;
• Where it is necessary for the establishment, exercise or defense of legal claims;
• Diversity and inclusion initiatives;
• Restructuring and relocation;
• Emergency contacts and services;
• Worker safety;
• To comply with our legal obligations;
• Processing of expenses and travel charges;
• Acquisitions, divestitures, and integrations; and
• As you otherwise agree or consent.

We have not sold your personal information including that of those under the age of 16.

5.              DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information that we collect, including your identifiers, personal information categories, commercial information, Sensitive personal information, or personal information you provided as described in this Statement:

• To our affiliates and subsidiaries.
• To contractors, service providers, data aggregators, advertising networks, data analytics providers, social networks, and other third parties that we use to support our business.

·       To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Websites users is among the assets transferred.

·       To fulfill the purpose for which you provide it.

·       For any other purpose disclosed by us when you provide the information with your consent.

In the employment context, we may disclose your personal information including your geolocation data, audio, electronic, or similar information, inferences, and Sensitive personal information:

• To our affiliates and subsidiaries.
• To contractors, service providers, data aggregators, data analytics providers, and other third parties that we use to support our business.

·       To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Websites users is among the assets transferred.

·       To fulfill the purpose for which you provide it.

·       For any other purpose disclosed by us when you provide the information with your consent.

We may also disclose your personal information:

·       To comply with any court order, law, or legal process, including to respond to any government entity or regulatory request.

·       To enforce or apply our terms of use and other agreements, including for billing and collection purposes.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

6.              SHARING YOUR INFORMATION

We may share your internet or other similar network activity with analytics providers to personalize or enhance the User’s experience on our Websites.

7.              YOUR PRIVACY CHOICES

• Email preferences. If we ever send consumers email marketing, you may unsubscribe from receiving future commercial emails by following the instructions to unsubscribe or manage your preferences that are contained at the bottom of any such commercial email you receive from us. We will promptly remove you from further commercial marketing messages in compliance with applicable laws.
• Cookies and Personalized Advertising. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, some features on our Website may not work properly. Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of personalized advertisements on some mobile applications by following the instructions for Android, iOS, and others.
  • The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy by visiting the Network Advertising Initiative, the Digital Advertising Alliance

8.              YOUR PRIVACY RIGHTS

Under applicable law, Users may have certain rights to their personal information. This section describes these rights and explains how to exercise those rights. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

• Right to Know. You have the right to access and request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know”). Once we receive and confirm your verifiable consumer request, we will disclose to you:

· The categories of personal information we collected about you.

· The categories of sources for the personal information we collected about you.

· Our business or commercial purpose for collecting, sharing, or selling that personal information.

· The categories of third parties with whom we disclose that personal information.

· The specific pieces of personal information we collected about you.

· If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:

oSales or shares, identifying the personal information categories that each category of recipient purchased or received; and

oDisclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Users may also request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

• Right to Delete. You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

• Correction Request Rights. You have the right to request that we correct any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to correct”). Once we receive and confirm your verifiable consumer request, we will correct (and direct our service providers to correct) your personal information from our records, unless an exception applies.

• Opt-Out Request Rights. You have the right to opt-out of the (1) sale and (2) sharing of your personal information (the “right to opt-out”).

• Do Not Track. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

• Opt-Out Preference Signals. Depending on your jurisdiction, you may opt out by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (“GPC”) on browsers and browser extensions that support such a signal. To download and use a browser supporting the GPC browser signal, click here. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.

• Limit Use and Disclosure of Sensitive Personal Information Rights. You have the right to request that we limit our use and disclosure of your sensitive personal information to that use which is necessary to perform the services or provide the goods reasonably expected. Please note that we do not currently use your sensitive personal information for any uses besides our business purposes. We also do not use your sensitive personal information to infer characteristics about you.

We will not discriminate or retaliate against you for exercising any of your rights.

Exercising Your Rights

To exercise any of the rights described above, please submit a verifiable consumer request to us by either:

Phone: Toll free on (855) 544-6633

Email:  privacy@sunrice.com.au 

Website: https://www.hinoderice.com/contact-us/

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. The verifiable consumer request must:

·       Provide sufficient information that allows us to reasonably verify you are the person 
about whom we collected personal information or an authorized representative, such as by providing your name, email and/or phone number.

·       Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. 

Response Timing and Format

We will confirm receipt of your verifiable consumer request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact privacy@sunrice.com.au  

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

9.              CHILDREN’S PRIVACY

We recognize that protecting the privacy of young children is especially important. Our Website is not intended for children under 16 years of age and we do not knowingly market to, collect, or solicit any information from anyone under the age of 16. If you believe we might have any information from or about a child under 16, please contact us at privacy@sunrice.com.au  

10.           CHANGES TO THIS STATEMENT

The Company has the discretion to occasionally update this Statement. When we do, we will also revise the Effective Date at the top of this Statement. If we make material changes to how we treat our Users’ personal information, we will notify Users through a notice on the Website home page. We encourage you to periodically review this Statement to stay informed about how we are helping to protect the personal information we collect.

11.           SECURITY

Unfortunately, the transmission of information via the internet is not completely secure. Although we take steps to protect Users personal information, we cannot guarantee the security of your personal information transmitted to our Websites. Any transmission of personal information is at your own risk. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

12.           RETENTION OF YOUR INFORMATION

We store the personal information we collect as described in this Statement for as long as necessary to fulfill the purpose(s) for which it was collected, provide you with the goods you requested, carry out our human resource operations, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, comply with applicable laws, or based upon other criteria, including, but not limited to, the sensitivity and volume of such data.  Additionally, we endeavor to retain all such personal information in accordance with legal requirements.

13.           CONTACTING US

If you have questions regarding this Statement or our privacy practices, please contact us at privacy@sunrice.com.au, or phone us on toll free (855) 544-6633, or send your comments to:

SunFoods, LLC.

Attention: Website Privacy Statement Personnel

PO Box 8729

Woodland, CA 95776 USA

We will use commercially reasonable efforts to promptly respond and resolve any problem or question. If you need to access this Statement in an alternative format due to having a disability, please contact us at privacy@sunrice.com.au and (855) 544-6633.   

Notice at Collection for California Residents/Your Privacy Choices

This Privacy Notice for California Residents (“Notice”) supplements the information contained above in the Statement. We adopt this notice to comply with the California Consumer Privacy Act as amended from time to time and any regulations promulgated thereunder (“CCPA”). We have collected personal information as described under “Information We Collect From Users” for the purposes as outlined under “How We Use Your Information.” We have not sold your personal information but have shared your internet and other electronic network activity. To view our Notice of Right to Opt-Out of Sale/Sharing, please see below. We will retain your personal information as described under “Retention of Your Information,” above.

Notice of Right to Opt-Out of Sale/Sharing

California consumers have the right to opt-out of our sale/sharing of your personal information (the “right to opt-out”). We do not currently sell your personal information but to exercise your right to opt-out our sharing of your personal information, you may exercise your right by using our cookie banner. When you first visit our website, you will be presented with a banner which offers you a choice about whether to accept or reject. To revisit this choice, please click on “Cookie Preferences” and then make your changes to preferences.